Uber Eats trials dine-in feature in the US in potential move into reservation market

04 July 2019 by
Uber Eats trials dine-in feature in the US in potential move into reservation market

Food delivery app Uber Eats is trialling a ‘dine-in' feature for US customers, potentially signalling a move into the reservation system space.

The firm, which was floated on the stock exchange in May, is reportedly trialling the service in Dallas, Austin, Tucson, and San Diego, allowing customers to order and eat in with no additional cost.

A spokesperson for Uber in the US told Eater that instead a charge would be levied with the restaurant that "differs by market and restaurant but is typically lower than the fee they pay for delivery".

The trial also reportedly allows customers to tip employees if a restaurant opts in.

The move is the second service to be rolled out by the firm in recent months that cuts out delivery drivers from the offering. In April the firm launched in-app pre-ordering alongside its delivery business across Paris and London, following a similar trial in the four US cities where a dine-in option is currently available.

An Uber Eats spokesperson said: "We're always thinking about new ways to enhance the Eats experience."

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking