Worldwide briefing
Indian expansion
Hyatt International is expanding its operations in India with two new hotel openings.
The group has opened a 408-bedroom Hyatt Regency hotel in India's commercial capital of Mumbai. The hotel includes two restaurants, a fitness centre and a 24-hour business centre.
Early next year, it is to open the Park Hyatt Goa Resort and Spa, in Goa.
Caribbean spa
The Four Seasons Resort Nevis, the only full-service resort on the Caribbean island, this month opens a new 12,000sq ft spa.
The 12 treatment rooms, in indoor suites and garden cottages, offer a wide range of treatments including many based on indigenous resources such as coconut, sugar cane, rum, papaya, ginger and mango.
Des Indes overhaul
Netherlands hotel Des Indes, in The Hague, is to be overhauled after Le Méridien signed a 30-year lease on the property.
The hotel, which dates from 1858, is to be renovated at a cost of £12.8m and expanded by 17 rooms to 90.
Quick response
Spanish hotel chain Sol Melià has introduced a service designed to ensure that guests who report a problem in its hotels get a response from management within 15 minutes.
The Serviexpress Guarantee also promises to resolve problems within one hour or, if this proves impossible, offer compensation by way of a night's accommodation free.
