UCC Coffee UK & Ireland has reached two major milestones: exceeding £100m sales turnover and employing over 500 people across the UK and Ireland; and it has also revealed its newly refurbished headquarters.
With the support of its Japanese parent company UCC Holdings, UCC Coffee UK & Ireland has invested £1.3m into refurbishing its Milton Keynes headquarters. The new-look headquarters includes a new training and demonstration facility, dedicated to its COFFEEWORKS training programme incorporating live-streaming capabilities which will enable more customers to benefit from training in a time and way that suits them in the future.
The company’s workshop has also had a complete upgrade, making it more efficient for UCC Coffee’s service and maintenance team to support the installed base of coffee machines across the UK. The space has doubled in size, providing a significant increase to capacity for preventative maintenance of machine modules and roll-outs of coffee machines, with heavy investment in technology, including a new telemetry hub. The hub allows engineers to manage machines from afar and pre-empt issues using live diagnostics, giving customers predictive maintenance and the benefit of maintenance efficiencies.
UCC Coffee’s Dartford roastery will also increase its capacity to 18,000 tonnes by the end of 2018 to cater to future customer demands and alongside the refurbished office, UCC Coffee has launched a new visual identity, complete with a new website.
Elaine Swift, managing director, UCC Coffee UK & Ireland, said: “We’ve gone from strength to strength over the past two decades becoming the UK’s leading total coffee solution. In that time, we’ve worked with the biggest names across international retailers and foodservice, as well as smaller businesses all looking to deliver the highest-quality coffee possible. Everything we’ve done and do is built on an ethos derived from our Japanese heritage – innovation, hard work and a dedication to delivering exceptional coffee to every customer.”