The writing's on the wall 15 November 2019 The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle 
Nicholson, are going green in The Caterer ’s Sustainability Special
In this week's issue... The writing's on the wall The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle Nicholson, are going green in The [...]
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Wake-up call: Walking into trouble over walk-outs 12 August 2019 by

After Wahaca recently found itself in hot water over its walk-out policy, many employers are considering best practice. Malcolm Gregory provides guidance on how to handle wage deductions legally and fairly

The problem

After being ‘outed' on Twitter for its walk-out policy, restaurant chain Wahaca agreed that a waiter will not have to foot the bill after diners left the restaurant without paying. The tweet sparked a public outcry following a number of comments from restaurant workers, who claimed that it was common practice for restaurants to make deductions from the wages of waiting staff.

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