Ten months after she arrived to take over the reins of the Mandarin Oriental Hyde Park London, Amanda Hyndman will welcome guests to the hotel next week for the first time. She tells Janet Harmer how a devastating fire at the property gave the business a unique opportunity to present the brand's key touchpoint of kindness to the capital
Amanda Hyndman has faced many a challenge during an impressive 33-year-long career that has seen her travel the world. Dealing with bailiffs in the front office as London's Waldorf hotel went into receivership, negotiating with unions in Washington DC and operating in the midst of a coup d'état and martial law in Bangkok all stood her in good stead for what she faced on taking on her first job in the UK for 10 years.
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