Travelodge is introducing sleep wardens to its 383 UK hotels to help its nine million guests annually to get a good night's snooze.
The specially-trained staff will start their duty at 8pm and work through the night, patrolling the hotel corridors and public areas to minimise any unwelcome noise that may disturb the guests' sleep. They will have the authority to warn anyone making a disturbance. If the noise continues, they will ask those responsible to leave the hotel immediately.
"We know that noise is a major influence on the quality of a night's sleep," said Leigh McCarron, Travelodge sleep director. "In response to this, our new sleep wardens are the very first guardians of a good night's sleep. Their special mission is to monitor noise levels and ensure our guests can sleep easy."
The sleep warden service is part of Travelodge's £10m investment in helping customers sleep better. The company is also organising delivery times to ensure minimum sleep interruption of guests and is replacing all mattresses and duvets as well as introducing 81,000 new and improved pillows.
By Janet Harmer
E-mail your comments to Janet Harmer here.
If you have something to say on this story or anything else join the debate at Table Talk - Caterer's new networking forum. Go to www.caterersearch.com/tabletalk
Looking for a new job? Find your next hotel job here with Caterersearch.com jobs