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UK remains among lowest rated for hotel guest satisfaction in Europe

06 June 2016 by
UK remains among lowest rated for hotel guest satisfaction in Europe

The UK is still trailing behind other European countries in hotel guest satisfaction, according to a new survey.

User of Hotel Info, an international hotel booking website, scored hotels out of 10 on room quality, friendliness of staff, cleanliness, noise, price-performance ratio, sport/wellness offers and breakfast/gastronomy.

According to the results, while the UK kept its score from the previous year (7.39) and was a vast improvement on its score five years ago (6.75), it still came 24th out of 25 countries, beating only Denmark (7.19). Top country Slovakia received a rating of 8.25.

RankCityRating
1\. Sheffield 7.98
2\. Liverpool 7.96
3\. Bristol 7.88
4\. Leeds 7.82
5\. Edinburgh 7.70
6\. Glasgow 7.68
7\. Manchester 7.53
8\. Leicester 7.43
9\. Birmingham 7.21
10\. London 7.13
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