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Collection of trace and track details required by law in Scotland and Wales

14 August 2020 by
Collection of trace and track details required by law in Scotland and Wales

The collection of customer details for track and trace will be required by law across hospitality venues in Scotland and Wales.

In Scotland businesses must now record the name and contact number of an individual of each household in a group that visits a premises. They must also record the date of the visit, the time of arrival, and where possible the departure time, keeping the information for 21 days.

The measure was made mandatory today as the Scottish government tightened requirements around hospitality, also putting in stricter measures requiring table service, pre-booking and avoiding queuing systems. Bans were also put in place on background music or television noise.

First minister Nicola Sturgeon said: "While many hospitality businesses have acted responsibly by adhering to the voluntary approach of collecting customer details, unfortunately too many others have not, and so – given the established high risk of virus transmission within hospitality settings – we have decided to make this mandatory."

She added: "This will help us break chains of transmission while continuing to allow us to socialise and support our local businesses. It is worth stressing that for those hospitality venues which are already complying with guidance, they will see minimal change to their procedures and operations."

Wales' first minister Mark Drakeford said the collection of details would also be required by law in the country from Monday.

Businesses that fail to comply could be issued with improvement or closure notices, which will have to be displayed publicly.

Photo: Scottish Government

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