Hotel Cateys 2023 winners revealed

13 November 2023 by
Hotel Cateys 2023 winners revealed

The winners of The Caterer's 2023 Hotel Cateys were revealed on Monday night, with outgoing Whatley Manor general manager Sue Williams honoured with the Outstanding Contribution Award.

Williams is one of the most respected hoteliers in the UK. Since joining Whatley Manor from Cliveden House in 2016 she has overseen a major sustainability drive at the hotel and become a leading industry voice on green issues. She will step down from the hotel this month to take on a consultancy role.

Northcote managing director Craig Bancroft described Williams as one of the "greatest hoteliers in the true sense of the word".

He added: "A charismatic and forthright leader who leads from the front. She is genuine and sincere in all that she does and has achieved.

"Sue's decision to take on the sustainability narrative long before anyone else took notice was groundbreaking, but more her tenacity to see it through in the way that she has is nothing short of exemplary."

Exclusive Hotels managing director Danny Pecorelli said Williams was a "true leader of the hospitality industry" who had helped launch many people's careers.

Nominees from across the hotel industry gathered for the awards ceremony at the Park Plaza Westminster Bridge on Monday night.

The Ritz London took home two awards for its exemplary service, winning Front of House Team of the Year, while Ailsa Le Poidevin was named Front of House Manager of the Year.

South Lodge scooped the award for Sustainable Hotel of the Year, while Woven by Adam Smith at Coworth Park took home the trophy for Hotel Restaurant Team of the Year.

The hotel chef awards went to Michael Paul of Nobu Hotel London Portman Square (more than 250 covers); Will Holland at the Atlantic hotel (fewer than 250 covers); and Mathew Sherry at Number One, the Balmoral (Hotel Restaurant Chef of the Year).

Other individuals recognised included Eleanor Dimes from Lucknam Park, who was named Hotel Restaurant Manager of the Year; Jordi Vaca from the Grand, York, who won Concierge of the Year; and Gosia Oszkiel of the Grand Brighton, who was awarded Housekeeper of the Year.

Preston Laing, night auditor at the Hilton Aberdeen Teca, received the Extra Mile Award after his quick thinking saved the life of a guest who had gone into cardiac arrest.

The Caterer's 2023 Hotel Catey winners

Front of House Manager of the Year, sponsored by Caterer.com

Ailsa Le Poidevin, the Ritz London

Front of House Team of the Year, sponsored by Harri

The Ritz London

Conference and Banqueting Team of the Year, sponsored by Human One

Hilton London Metropole

Best Use of Technology Award, sponsored by Sky

Lore Group

Housekeeper of the Year, sponsored by P&G Professional

Gosia Oszkiel, the Grand Brighton

Sustainable Hotel of the Year, sponsored by Cano Water

South Lodge

Hotel Restaurant Manager of the Year, sponsored by Harri

Eleanor Dimes, Lucknam Park

Hotel Restaurant Team of the Year, sponsored by Matthew Clark

Woven by Adam Smith at Coworth Park

Food and Beverage Manager of the Year, sponsored by Britvic

Ross Clark, Waldorf Astoria Edinburgh – the Caledonian

Spa Professional of the Year, sponsored by Tork

Charlene Phipp, Pennyhill Park

Revenue Manager of the Year, sponsored by Profitroom

Doris Woehnl, Rosewood London

People Manager of the Year, sponsored by Caterer.com

Martin MacPhail, RBH Hospitality Management

People Team of the Year , sponsored by Stretch Recruitment

The Belfry Hotel & Resort

Concierge of the Year, sponsored by The Caterer

Jordi Vaca, the Grand, York

Hotel Restaurant Chef of the Year, sponsored by Brakes

Mathew Sherry, Number One, the Balmoral

Hotel Chef of the Year (More than 250 covers), sponsored by Bidfood

Michael Paul, Nobu Hotel London Portman Square

Hotel Chef of the Year (Fewer than 250 covers), sponsored by Bidfood

Will Holland, Atlantic hotel

The 2023 Hotelier of the Year, sponsored by Casna Group

Conor O'Leary

Extra Mile Award, sponsored by Quadrant

Preston Laing

Outstanding Contribution Award, sponsored by Karcher

Sue Williams

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