Service accreditation from CESA – Hotelympia

31 January 2008 by
Service accreditation from CESA – Hotelympia

Finding a reliable service company to look after your pricey equipment can be a headache, which is why CESA (the Catering Equipment Suppliers' Association) is using Hotelympia to launch its Service Accreditation Scheme.

"Poorly serviced equipment is a huge issue that causes breakdown, raises health and safety concerns, wastes energy and costs caterers millions of pounds a year," says CESA's Keith Warren. "Yet servicing remains the Cinderella area of the industry."

Scheme members (and any subcontractors they use) must comply with set standards of staff skill and service levels.

Requirements include the provision of engineers with appropriate facilities (such as purpose-equipped vehicles with parts and tools to achieve a high first-time fix rate) and suitable insurance cover to a minimum £5m for public liability.

Stand N1650CESA
020 7793 3030

17-21 February 2008
ExCel, London

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking