Around half of hospitality workers are not paid overtime

26 April 2016 by
Around half of hospitality workers are not paid overtime

Hospitality workers are among the most likely to work overtime, but only half are being paid for these extra hours, according to the latest research.

The survey of 16,000 UK workers, conducted by job site CV-Library, found that 84.4% of hospitality professionals work overtime but only 49.1% receive pay.

The average workday in the sector is eight hours and 12 minutes, which is marginally shorter than the UK average of eight hours and 16 minutes.

The survey also found that 42% of hospitality workers admitted to working five to 10 plus extra hours each week and 27.5% do not receive a lunch break. Of those that do, 15.6% do not take their break.

Lee Biggins, founder and managing director of CV-Library, said: "The hospitality sector appears to benefit from a slightly shorter workday than most UK professionals, and yet they are among the most likely to work overtime. With the introduction of the new National Living Wage it will be interesting to see if workers continue to clock extra hours, and whether hospitality employers make further restrictions regarding who is entitled to overtime pay."

Recent research carried out by The Caterer in partnership with temporary staffing specialist LOLA Staffing revealed that just over half of agency workers are not interested in working in hospitality full time.

It is estimated the sector needs to find almost a million new staff by 2022, but the research showed poor treatment and uncompetitive pay could be significant issues in hospitality recruitment.

Only 15% of agency workers said working in hospitality was their chosen career.

A key finding of the survey was the fact that agency workers feel there is a clear discrepancy between the way they are treated and the treatment of full-time employees, with 63% saying they didn't feel they were treated as well.

When asked if they thought hospitality staff were paid fairly for their work, 67% of respondents answered no.

Roundtable: The effect of the National Living Wage in 2016 >>

National Living Wage is a ‘Sword of Damocles' for restaurants >>

Viewpoint: Employers must absorb extra wage costs >>


*Are you looking for a new role? See all the current hospitality vacancies available with The Caterer>*

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