Hospitality leadership academy to boost managers' skills

16 January 2007 by
Hospitality leadership academy to boost managers' skills

A new international hospitality leadership academy is to be set-up to improve the skills of managers, it was revealed yesterday at the Master Innholders General Manager's Conference in London.

The International Academy for Hospitality Leadership intends to run a three-day hospitality leadership masterclass alongside a two-day team leader training course.

The courses were designed after consultant trainer Alan Cutler, in conjunction with Nigel Hemmington the head of the school of services management at Bournemouth University, conducted research with 12 industry leaders into what they considered to be key leadership qualities.

The study found most of the panel felt leaders had to have vision, be able to listen and communicate and build relationships based on trust, consistency and transparency.

The majority also felt that leadership skills were different from management skills as leadership was about inspiring others to follow, whereas management was about process and control.

Master Innholders >>

Bournemouth University website >>

Lord Leitch's skills report welcomed by People 1st >>

By Emily Manson

E-mail your comments to Emily Manson here.

Get your copy of Caterer and Hotelkeeper every week -

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking