Acorn winners 2016: Edward Fitzpatrick, 25

After moving to Chewton Glen, Fitzpatrick was promoted to assistant manager then, in late 2014, food and beverage (F&B) manager. Keen to harness his talents, the hotel has since elevated his role to operations manager - still overseeing F&B, but allowing him to continue to influence the operation as a whole. At the age of 25, then, he manages a team of 60, delivering £6m in annual revenue.

It's no wonder they want to keep him involved in F&B. Over the past 18 months, Fitzpatrick's strategic purchasing and efficiencies have boosted profitability by 17%. He has also championed F&B training by writing a three-stage personalised training plan. And he has championed five-minute team coffee chats, so issues or ideas can be discussed.

His contribution to the 96% guest satisfaction score is undisputed. He gives his mobile number to regular guests and those who need special attention and is uncomplaining when disturbed at 4am to deal with a request.

And he has even found time to raise money for industry charity Hospitality Action by joining Chewton Glen's team for Le Tour de Cuisine, a gruelling 100-mile cycling challenge.