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Customers get first bottle of water free

17 August 2006

I was glad to see Bill Knott (Opinion, Caterer, 10 August, page 18) discussing the water issue.

We used to provide tap water on every table, but we found it was time-consuming, used a lot of ice, breakages and storage of jugs became a problem and it didn't really look right on the tables.

Now we give the first bottle of water free. Customers appreciate this, it's more convenient for us and tables with more than two covers tend to buy at least another bottle.

Ken Brown
Kencancook at Oaks restaurant, Walberton, West Sussex

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Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

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