The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

Electronic customer satisfaction system from Long Range Systems

30 March 2006

Paging specialist Long Range Systems has designed an electronic customer satisfaction system built into a tip-tray so that restaurant operators can get instant feedback from their guests. Handed to clients with the bill at the end of the meal, the electronic comment card can be programmed with questions such as "How would you rate your meal?" or "Would you visit us again?" This information is transferred to a secure database once the trays are back in their docking stations, enabling operators to quickly build up a picture of the level of customer satisfaction.

The trays can also be integrated with a paging system so that the manager is alerted immediately should a customer register a negative response, enabling them to go straight to the table and hopefully appease the dissatisfied guest.

Price: £995 for five trays, plus an ongoing £40-a-month data handling fee Available from: Long Range Systems 01782 537 000
www.lrspagers.co.uk

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking