TripAdvisor extends Certificate of Excellence accolade

17 May 2011 by
TripAdvisor extends Certificate of Excellence accolade

TripAdvisor is extending its Certificate of Excellence programme to restaurants and visitor attractions.

Introduced last year, the accolade was initially presented to hotels with the highest ratings, based on travellers' reviews.

Recipients of the award will receive a digital recognition badge to display on their business's website and, by request, a hardcopy certificate to display on site.

To qualify for the award, businesses must maintain an average traveller rating of four or higher (out of a possible five). Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travellers.

"The accolade gives exceptional businesses in a variety of different industries around the world the recognition they deserve," said Christine Petersen, president of TripAdvisor for Business.

"From top-rated restaurants in Boston to top-rated attractions in Barcelona, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience."

TripAdvisor creates customer care unit to build bridges with the hospitality industry >>

First TripAdvisor survey reveals hoteliers plan to engage with online reviewers >>

Hoteliers support Bannatyne campaign against TripAdvisor >>

By Janet Harmer

E-mail your comments to Janet Harmer here.

If you have something to say on this story or anything else join the debate at Table Talk - Caterer's new networking forum. Go to jobs

Looking for a new job? Find your next job here with jobs

[Newsletters For the latest hospitality news, sign up for our e-mail newsletters.
The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking