Electrolux to beef up its service network
25 September 2008 by Angela Frewin
Over the next 12 months, Electrolux Laundry Systems plans to beef up its service network by doubling the number of field-based technicians.
The move, which will be achieved by outsourcing its service team to experienced partners, will enable the manufacturer to widen its coverage area, improve service response times, offer an out-of-hours service option, and service a bigger range of machines by other brands.
Alongside the day-to-day technical support it provides, Electrolux is launching the Electrolux Academy, a technical accreditation scheme that will ensure all its technicians achieve the highest standards.
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