'Side-tracked by a squirrel': Strange reasons for guest no-shows

03 November 2023 by

No-shows and cancellations may be a sad fact, but that doesn’t mean we can’t get some good stories out of them. Industry leaders tell us the strangest reasons they’ve had for empty tables


Just the ticket: booking tools to help tackle cancel culture

21 October 2021 by

An online booking system doesn’t just give customers the control they crave, it also offers a solution to the bane of the hospitality sector – the no-show. Glynn Davis surveys an increasingly crowded field

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


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