Glynn Davis
Spotlight on: booking tools
The right booking tools can give you more granular data about your customers, greater flexibility and improved integrations across the business. Here's what technology operators are using
Spotlight on: carbon labelling
When Wahaca dropped best-selling dishes from its menu as a result of its carbon footprint, it thrust the topic of carbon labelling into the limelight. It highlighted that measuring the environmental impact of dishes on a menu was not just[...]
Spotlight on: EPoS systems
Spotlight on: Robots
Digital twins are gaining ground in hospitality
Use a single system to manage bookings and reservations
Workforce management tools can help to empower staff
It's time to get the tools for proper workplace management. Here's the software to help empower[...]
Generate customer loyalty and get them coming back
Generating loyalty is a tricky but lucrative endeavour. We look at the solutions to get customers[...]
All hands on tech: how robots are automating hospitality
Automation and robotics have been something of a gimmick in the hospitality industry, with some operators[...]
How to design a restaurant for a smaller team
A smaller team doesn’t mean exhausting yourself to fill the gaps. Tweaks to your design can[...]
Interview with Brady Smith, hotel manager at Parkgate hotel, Cardiff
The hotel manager of the Celtic Collection’s Parkgate hotel in Cardiff speaks about opening to heaving sports crowds and operating a luxury brand in the Welsh capital"
Mobile ordering has put the power back in guests’ hands
The prevalence of apps and QR codes mean that mobile ordering will have a place in hospitality long after the pandemic is over
Restaurant meal kits are still flourishing, even out of lockdown
The reopening of restaurants was supposed to herald the death of the meal kit, but most have continued to thrive, whether it’s a high-end £100 lobster box or the £10 ramen they couldn’t create at home.
Nathan Myhrvold on Modernist Pizza and the science of cooking
After a decade working for Microsoft, Nathan Myhrvold turned his scientific brain to food. He speaks[...]
Just the ticket: booking tools to help tackle cancel culture
An online booking system doesn’t just give customers the control they crave, it also offers a[...]
How to choose artwork for your restaurant
What you use to adorn your walls is as important as any other element in a[...]
Finding finance in a post-Brexit, post-Covid landscape
The combination of Brexit and the pandemic has led to a market where there are opportunities[...]
Where have all the hospitality workers gone?
When faced with the fact that only 27% of hospitality staff have returned to work after furlough, a staffing crisis is a given. We find out what the sector plans to do about it in the Hospitality Business Leaders Survey 2021, compiled by CGA."
How to get the whole company talking with the latest messaging apps
If you want to shout about the latest news in your business, it’s best to use a technology that mimics what your employees use in their everyday lives.
How hospitality businesses can integrate fast payments technology into existing systems
While there is plenty of customer payments software on the market, its future lies in integration and ease of use. We discover what considerations operators need to be taking into account.
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