Independent catering and hospitality group CH&Co has created a new learning and development team in order to strengthen commitment to the training of employees.
Headed up by James Godwin, learning and development manager for general training, and Steve Oram, culinary learning and development manager the team is responsible for delivering a development programme of bespoke training workshops to staff.
The development programmes will implement a customer service programme and comprehensive pre-boarding and onboarding for all employees; talent spotting, coaching and mentoring; the CH&Co Group Chef Academy; and apprenticeships.
Godwin joins CH&Co from Bill's Restaurants, where he was training manager, while Oram is the driving force behind the CH&Co Group Chef Academy and apprenticeships.
The new regional trainers have also been appointed from within CH&Co Group: Liam Hatcher will cover London; Natalie Williams for the north; Matt Guyan, Midlands; and Jules McEachern for south.
Alison Gilbert, group human resources director for CH&Co Group, said: "Learning and development is fundamental to the success of our business. By giving our people the right support and opportunities to enhance their skills and knowledge and progress their careers, we're investing in the future of the business. The new learning and development team is a crucial part of our ongoing recruitment and retention strategy. It's no secret that the hospitality industry has a recruitment crisis and we need to be in a strong position to attract and keep talented people.
"The focused training programmes we offer, together with the potential to progress within our diverse business, enables us to do this. And, with regional trainers now visible and accessible at ground level, our employees know that the support is available to help them develop exciting long-term careers with CH&Co Group."
CH&Co employs nearly 6,000 people and operates at more than 600 locations across the UK and Ireland and holds a Royal Warrant for catering services to HM The Queen.
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