Service with a smile 21 February 2020 Tom Kemble of the Pass at South Lodge cooks up a pumpkin masterclass and shares why it’s important for chefs to meet their customers
In this week's issue...Service with a smile Tom Kemble of the Pass at South Lodge cooks up a pumpkin masterclass and shares why it’s important for chefs to meet their customers
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Free DDA training for small firms

11 August 2004
Free DDA training for small firms

The Royal National Institute for the Deaf (RNID) is offering small businesses free disability awareness training ahead of implementation of the Disability Discrimination Act (DDA) in October.

Hospitality businesses with 250 employees or fewer can apply to take part in the day-long course.

"Discrimination often comes about from misconceptions of what disability is," said Irini Korompilia, projects manager at RNID. "It is essential to shatter these stereotypes to make an organisation open to all customers."

Research conducted for RNID last September found that 69% of small businesses were not planning to make changes to cater for customers with hearing difficulties.

A spokesman for the Federation of Small Businesses said: "We welcome the moves charities have made to offer business advice. We hope this co-operative attitude continues this autumn so, when the act comes into full force, everyone accepts that some education and training may still be required."

For more information, call RNID on 020 7296 8060.

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