Upwardly mobile 20 September 2019 The founders of coffee and brunch chain Caravan are on the move, taking their business model to new Chelsea restaurant Vardo
In this week's issue... Upwardly mobile The founders of coffee and brunch chain Caravan are on the move, taking their business model to new Chelsea restaurant Vardo
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Viewpoint: Fantastic staff wellbeing needs to be at the heart of our recruitment strategy

09 April 2018 by
Viewpoint: Fantastic staff wellbeing needs to be at the heart of our recruitment strategy

The happiness of staff is not just fundamental to retaining your workforce, but also for driving profitability, says Simon Numphud

In the AA Hotel & Hospitality Services' recent survey, it was deeply encouraging to see the extent to which the British public care about staff wellbeing when choosing a hotel. Showing that happy staff make for happy holidays, the study revealed that eight in 10 holidaymakers believe guest experience is improved if staff are well looked after, with 78% saying they would be less inclined to book somewhere they thought had poor working conditions.

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