Recruiting new and retaining existing staff are "the biggest challenges" for UK hotel general managers, with 90% recruiting for unfilled positions.
That is according to a survey of nearly 200 UK hotel managers by tax and advisory service EY, which found 28% of UK general managers ranked staffing problems as the biggest challenge, followed by 22% citing cost increases and inability to pass these onto guests.
54% of respondents have seen a decrease in non-UK residents applying for jobs at their hotels since the Brexit vote.
Christian Mole, head of hospitality and leisure for EY, said: "Retaining and attracting staff remains understandably the biggest challenge for hotel general managers and, particularly with Brexit moving closer, a shortage of migrant labour is an overwhelming concern, not only for hotels but the hospitality industry as a whole.Get The Caterer every week on your smartphone, tablet, or even in good old-fashioned hard copy (or all three!).