Last year was a difficult one for the industry, with a variety of challenges striking at the heart of the casual dining sector. Emma Lake weighs up if 2019 holds any relief for hospitality operators
Early in 2018, the Jamie Oliver Restaurant Group announced that it was "exploring plans to restructure". The following months saw several major operators close outlets as the ‘casual dining crunch' cost an estimated 10,000 people their jobs.
The post-mortem continued through the year with market saturation, a lack of consumer confidence, business rate hikes, inflated rents, food prices, staffing costs and tired offers all being cited as contributing factors.
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