Bookings
HotelREZ marks 20-year anniversary with new study of hotel booking channel trends
Independent Accommodation Insights Report unveils top booking channels and how the landscape has changed over the last decade
Rise in booking lead time spurs better forecasting for hotels
UK hotel booking lead times have grown by four days since 2019, according to industry commerce platform SiteMinder’s latest Hotel Booking Trends report.
Spotlight on: booking tools
Viewpoint: Have flexible hotel prices had their day?
Use a single system to manage bookings and reservations
Restaurant owner warns of 'heartbreaking' impact of rising no-shows
A restaurant owner hit by 20 no-shows in one night has warned of its impact on[...]
How to convert website traffic from lookers to bookers
There are ways to lure potential guests away from travel agents to your site, with personal[...]
Restaurant to contact police after fraudster makes fake bookings for more than 100 covers
A Derbyshire hotel and restaurant is planning to contact the police after a fraudster made fake[...]
Restaurants welcome return of Valentine's Day bookings after 2021 closure
Restaurants have welcomed a return of Valentine’s Day bookings after being unable to open due to[...]
Cancellations and staff sickness force hospitality venues to close early for Christmas
Mass cancellations and staff sickness have forced a number of hospitality businesses to close earlier than expected before Christmas."
Just the ticket: booking tools to help tackle cancel culture
An online booking system doesn’t just give customers the control they crave, it also offers a solution to the bane of the hospitality sector – the no-show. Glynn Davis surveys an increasingly crowded field
No-shows costing hospitality £17.6b a year in lost sales
Customers booking tables and then not turning up is costing the hospitality industry an estimated £17.6b a year, according to data from Zonal and CGA.
No-shows once again dampen joy of reopening for some businesses
No-shows have once again dampened the partial reopening of hospitality, with some operators reporting diners failing[...]
Working lunch loophole ‘isn’t enough’ to save city centre restaurants
Restaurants and bars in high-tier areas are making the most of a loophole which allows people[...]
‘No-win situation' for fully booked operators in customer firing line over Eat Out to Help Out
Operators have been bearing the brunt of would-be diners’ frustrations at finding restaurants fully booked during[...]
Restaurant cancellations halve in two weeks as consumer confidence climbs
Consumers are now more likely to honour their eating out reservations than they were when venues[...]
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