Frank Reeves
In-Depth
Artificial intelligence: the future of hospitality?
02 August 2019 by Katherine Price
With chatbots, virtual assistants and personalised booking platforms becoming more mainstream, Katherine Price explores the opportunities and obstacles artificial intelligence can bring to hospitality and speaks to those operators already ahead of the curve
Marketing
How to… improve revenue and the guest experience through personalisation
15 December 2018 by News Desk
Hotel websites could be working a lot smarter