Frank Reeves

In-Depth

Artificial intelligence: the future of hospitality?

02 August 2019 by

With chatbots, virtual assistants and personalised booking platforms becoming more mainstream, Katherine Price explores the opportunities and obstacles artificial intelligence can bring to hospitality and speaks to those operators already ahead of the curve

Marketing

How to… improve revenue and the guest experience through personalisation

15 December 2018 by

Hotel websites could be working a lot smarter

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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