Janet Harmer

Janet Harmer

Observer of the hospitality industry for 33 years. Always on the look out for genuine hotel and restaurant experiences.

Hotel

Hotel Cateys 2019: Front of House Team of the Year

27 November 2019 by

The 161-bedroom Bankside hotel launched in October 2018 as a member of Marriott International’s soft Autograph collection, with the aim of becoming a hub for creatives.

Hotel

Hotel Cateys 2019: Front of House Manager of the Year

27 November 2019 by

Our judges were deeply impressed with how much the winner of the Front of House Manager of the Year award had achieved in his short career, both in the Rocco Forte group’s Brown’s hotel in Mayfair and the wider industry.

UK hotels slammed for failing to address risks of modern slavery News

UK hotels slammed for failing to address risks of modern slavery

22 November 2019 by

UK hotels are failing to address the risks of modern slavery in their operations and supply[...]

Minute on the clock: Samantha Rieu People

Minute on the clock: Samantha Rieu

22 November 2019 by

Samantha Rieu scooped the General Manager of the Future award, presented in conjunction with the Master[...]

Sixty staff made redundant in Ceviche closures News

Sixty staff made redundant in Ceviche closures

20 November 2019 by

Sixty staff lost their jobs following the closure of three sites operated by Peruvian restaurant chain[...]

On the money: Winston Zahra, Ryan Giggs and Tom Kerridge on opening the Stock Exchange hotel in Manchester Business

On the money: Winston Zahra, Ryan Giggs and Tom Kerridge on opening the Stock Exchange hotel in Manchester

20 November 2019 by

Ryan Giggs and Gary Neville have done a sterling job transforming Manchester’s stock exchange into a[...]

Hospitality industry launches code of conduct to tackle recruitment crisis News

Hospitality industry launches code of conduct to tackle recruitment crisis

18 November 2019 by

A new voluntary code for employers aimed at alleviating the recruitment and retainment crisis across the[...]

The Connaught Grill to return to Mayfair after 20 years News

The Connaught Grill to return to Mayfair after 20 years

14 November 2019 by

The legendary Connaught Grill is set to make a return to London early next year, 20[...]

Steep decline in London hotel performance on former Brexit day News

Steep decline in London hotel performance on former Brexit day

13 November 2019 by

The Brexit day that never was saw a steep decline in occupancy and revenue per available[...]

Young Pastry Chef of the Year 2020 launched News

Young Pastry Chef of the Year 2020 launched

12 November 2019 by

The search is on for the Master Chefs of Great Britain’s Young Pastry Chef of the[...]

Business

A day in the life: Sally Beck, Hotelier of the Year 2019

07 November 2019

Sally Beck, general manager of Royal Lancaster London, has been named the 2019 Hotelier of the Year, sponsored by Casna Group. Janet Harmer learns more about an operator who is passionately focused on inspiring her team to run the capital’s[...]

News

Sally Beck of the Royal Lancaster London named 2019 Hotelier of the Year

06 November 2019

Sally Beck, general manager of the Royal Lancaster London for the past six years, has been named 2019 Hotelier of the Year.

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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