All businesses have a responsibility to get involved in the future of the next generation, says Lancaster London general manager Sally Beck
Independent hoteliers can access better marketing clout when they’re part of a consortium, rather than going it alone, says Peter Hancock
The new allergen legislation might be complicated and time-consuming to implement, but we should welcome it wholeheartedly, says David Parker, executive chef at Leeds Beckett University
As politicians compete for the anti-immigration vote, our industry should argue for its benefits, says Moving Food director Stephen Minall
Attendees at HOSPACE 2014 were optimistic of a brighter future for hotels over the coming year, says HOSPA chief executive Carl Weldon
Advances in technology don’t always replace good old-fashioned service, says Peter Hancock, chief executive of Pride of Britain Hotels
Kitchen equipment now has so many features and chefs are so busy, that it makes sense for the supplier to do the training, says Stuart Flint
For hotels to embrace accessibility, they need to invest in training from people that really understand what those with disabilities are looking for, says Arnold Fewell
Over a third of the hospitality industry is ready to move on to a new role, according to an authoritative survey of 12,000 employees.
While the world moves on to contactless payments using mobile phones, some operators are still dealing only in cash, says Peter Ducker
Wheelchair access may not always be possible, but that’s still no excuse If a wheelchair user can’t access your establishment fully, fair enough – just don’t use that as a reason to not even try, says Arnold Fewell
Revenue management is now an established practice among hoteliers, embraced in the main to maximise income from bedrooms. It has taken some time for the principles to be adopted, but the majority of general managers would now rank their revenue managers among their most trusted team members for their ability to smooth out seasonal peaks and troughs.
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