The writing's on the wall 15 November 2019 The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle 
Nicholson, are going green in The Caterer ’s Sustainability Special
In this week's issue... The writing's on the wall The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle Nicholson, are going green in The [...]
Read More
Search

Moving to mobile ordering

13 April 2016
Moving to mobile ordering

We are glued to our phones. We don't like queuing. Make guests wait too long, and they damn your service on TripAdvisor. So why isn't mobile ordering and payment mainstream? Is it time to ring the changes, asks Brendan Coyne

The Caterer in partnership with mobile ordering and payment firm Wi-Q suggests that change may be coming.

Around 20% of 159 operators surveyed - from small independents to large groups - already use an app as a customer engagement tool. Around 50% plan to use one. More than 90% see mobile becoming more important to their business, while a similar proportion are investing to improve customer experience and speed of service. Those deploying mobile ordering technology, however, remain few.

Continue reading

You need to be a premium member to view this. Subscribe from just 99p per week.

Already subscribed?

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!