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Just the ticket: booking tools to help tackle cancel culture

21 October 2021 by

An online booking system doesn’t just give customers the control they crave, it also offers a solution to the bane of the hospitality sector – the no-show. Glynn Davis surveys an increasingly crowded field

News

No-shows costing hospitality £17.6b a year in lost sales

01 September 2021 by

Customers booking tables and then not turning up is costing the hospitality industry an estimated £17.6b a year, according to data from Zonal and CGA.

Without reservation: how to combat no-shows Advice

Without reservation: how to combat no-shows

04 May 2019 by

No-shows are estimated to cost the hospitality sector about £16b a year

Windsor's hotels reap the benefits of royal wedding fever Hotel

Windsor's hotels reap the benefits of royal wedding fever

17 May 2018 by

Chef Mark Greenaway introduces deposit scheme to combat no-shows Restaurant

Chef Mark Greenaway introduces deposit scheme to combat no-shows

23 February 2018 by

Secret service: how to use chatbots and AI to run your business Technology

Secret service: how to use chatbots and AI to run your business

19 February 2018 by

For many people, artificial intelligence (AI) conjures up an image of scary humanoid robots taking over[...]

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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