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Tom Kitchin Group appoints consultancy to 'investigate complaints' and overhauls tips system

19 July 2021 by

The Tom Kitchin Group has appointed an independent, external HR consultancy to “investigate any complaints” and “take appropriate action” following accusations by former staff of assault, harassment and bullying.

Advice

How to get ready for the cost of the new tips bill

17 June 2021 by

Operators will soon have to pass on tips to staff without deductions, so it will pay to be prepared, say Michael Powner and Laurence Whymark.

Minute on the clock: Ed Thaw, Leroy People

Minute on the clock: Ed Thaw, Leroy

24 July 2020 by
Selin Kiazim says service charge will be incorporated into menu prices at Oklava News

Selin Kiazim says service charge will be incorporated into menu prices at Oklava

06 July 2020 by
Will furlough put paid to the tronc? Business

Will furlough put paid to the tronc?

22 May 2020 by
MPs from across political parties support calls for tronc to be included in furlough pay News

MPs from across political parties support calls for tronc to be included in furlough pay

19 May 2020 by

Government decision to exclude tronc from CJRS based on ‘completely mistaken assumption’ News

Government decision to exclude tronc from CJRS based on ‘completely mistaken assumption’

01 May 2020 by

The government has been accused of basing its exclusion of tronc and service charge from the[...]

D&D London’s Des Gunewardena lobbies for tronc inclusion in furlough scheme News

D&D London’s Des Gunewardena lobbies for tronc inclusion in furlough scheme

29 April 2020 by

D&D London chairman and chief executive Des Gunewardena has written to chancellor Rishi Sunak today urging[...]

House rules: Does the industry need tips regulation? Hotel

House rules: Does the industry need tips regulation?

11 November 2018 by

TGI Fridays' appointment of 12-person tronc committee ‘warmly received' Restaurant

TGI Fridays' appointment of 12-person tronc committee ‘warmly received'

31 October 2018 by

Hotel

Union presses for action on service charge

22 June 2017 by
Viewpoint: Transparency is the only way we'll see acceptance of the service charge In-Depth

Viewpoint: Transparency is the only way we'll see acceptance of the service charge

27 January 2017
by

Harrods attacked over service charge policy Restaurant

Harrods attacked over service charge policy

03 January 2017
by

National Living Wage: are staff getting a fair deal? Foodservice

National Living Wage: are staff getting a fair deal?

01 July 2016 by

The clear case for tips, service charges and troncs Foodservice

The clear case for tips, service charges and troncs

20 June 2016 by

Meliá Hotels International dismisses allegations that it sacked ‘fair tips' waiter Hotel

Meliá Hotels International dismisses allegations that it sacked ‘fair tips' waiter

08 June 2016 by

London restaurateur launches tipping and service charge petition Hotel

London restaurateur launches tipping and service charge petition

01 June 2016 by

Hotel

US restaurant group reverses no-tipping policy

27 May 2016 by
Viewpoint: Let's be clear – it's always best to be transparent about who receives the tip Restaurant

Viewpoint: Let's be clear – it's always best to be transparent about who receives the tip

27 May 2016
by

Tips, service charges and troncs: what the government proposals mean for hospitality Foodservice

Tips, service charges and troncs: what the government proposals mean for hospitality

11 May 2016
by

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