The Caterer's Think Again campaign, highlighting the fantastic opportunities in hospitality and encouraging employers to inspire young people, is back. In the first in a series of articles, David Harris asks: is the skills shortage worse now than ever before?
Getting good staff has always been a challenge for British hotels and restaurants. There are plenty of well trained, highly motivated people out there; it's just that there aren't enough of them. In one sense this is a positive thing: the industry is thriving so much that it needs more trained staff all the time. The skills gap is a classic case of demand outstripping supply.
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