Jamie's Italian pleads guilty after serving pasta to coeliac

23 April 2013 by
Jamie's Italian pleads guilty after serving pasta to coeliac

A Jamie Oliver business has pleaded guilty to "selling food not of the nature and quality demanded by the purchaser" after a coeliac customer was not served the gluten-free meal she requested.

Kristy Richardson is understood to have asked staff three times for non-gluten tagliatelle at Jamie's Italian in Portsmouth, when she visited in 2011.

However a "miscommunication" at the restaurant meant she was still served normal pasta, which left her vomiting and ill for a number of months.

Richardson, who is terminally ill and awaiting a heart and lung, had to be temporarily removed from the transplant list until her condition improved.

A spokesperson for Jamie's Italian said: "The restaurant deeply regrets the illness suffered as a consequence and, given all the circumstances, has taken the decision to enter a guilty plea to the offence.

"Jamie's Italian serves thousands of meals every day, many of them to people who have clearly explained their allergies and food intolerances but on this occasion it seems a miscommunication has occurred and we have apologised to the customer."

Portsmouth City Council confirmed that sentencing is expected to take place on 15 May.

Richardson has already been awarded £2,500 in a civil case.

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking