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Viewpoint: Industry-education partnership can close hospitality’s skills gap

16 October 2023 by

Building synergy between the industry and academia is the key to transforming the sector’s human resources difficulties, says Lisa Wyld

In-Depth

Viewpoint: It’s time to rid ourselves of reductive views on African food

12 October 2023 by

African cuisines offer up a kaleidoscope of different flavours, which are vastly underrepresented in the UK, says Ebenezer Sogunro

Viewpoint: Glasgow night life project offers a golden opportunity for hospitality Pub & Bar

Viewpoint: Glasgow night life project offers a golden opportunity for hospitality

21 September 2023 by
Viewpoint: When everything is changing, look at what you can control In-Depth

Viewpoint: When everything is changing, look at what you can control

12 September 2023 by
Viewpoint: Government is fuelling outrage over asylum seekers in hotels In-Depth

Viewpoint: Government is fuelling outrage over asylum seekers in hotels

21 August 2023 by
Viewpoint: we need to develop employees’ financial resilience Business

Viewpoint: we need to develop employees’ financial resilience

10 August 2023 by

How hospitality brands can use TikTok to engage their audience In-Depth

How hospitality brands can use TikTok to engage their audience

06 July 2023 by

Using TikTok like a consumer – with authenticity and lightheartedness – will help create an authentic[...]

Viewpoint: how does your hotel stand out? Hotel

Viewpoint: how does your hotel stand out?

29 June 2023 by

Keeping one step ahead can mean thinking about what your guests expect and embracing what makes[...]

Viewpoint: Finding the path from purpose to profit In-Depth

Viewpoint: Finding the path from purpose to profit

22 June 2023 by

From promises of ‘doing good’ to B-Corp status, Hawksmoor has embraced the corporate advantage of sustainability,[...]

Viewpoint: Should hospitality be on the Shortage Occupation List? In-Depth

Viewpoint: Should hospitality be on the Shortage Occupation List?

06 June 2023 by

While the government deliberates over the hospitality skills shortage, there is another route to employees this[...]

Business

Viewpoint: stop searching – there’s a better way to find your next candidate

It’s daunting trying to recruit a workforce, so turn over the tricky parts to technology to lighten the load, says Sebastian Sepierre"

11 May 2023 by
Viewpoint: Put your staff first and they will repay you In-Depth

Viewpoint: Put your staff first and they will repay you

23 March 2023
by

Listening and considering everyone’s point of view is so important if you want to grow and progress together as a company, says Sarah Brewster

Viewpoint: If you want to buy loyalty, make it personal Business

Viewpoint: If you want to buy loyalty, make it personal

02 March 2023
by

Loyalty programmes have been proved to work, but you can take it to the next level with intuitive and empowered staff, says Luc Gesvret

Viewpoint: Staff retention starts from the ground up News

Viewpoint: Staff retention starts from the ground up

15 December 2022 by

If you understand what your staff want, you will discover how to keep them in a[...]

Viewpoint: When it comes to efficiency, you sometimes have to spend to save News

Viewpoint: When it comes to efficiency, you sometimes have to spend to save

08 December 2022 by

A gentle touch is often needed when heating and insulating ancient buildings, says Giles Fuchs, owner[...]

Viewpoint: Add a little extra to hospitality packages News

Viewpoint: Add a little extra to hospitality packages

08 December 2022 by

People are looking to make the most of their time off, so it pays to think[...]

Viewpoint: Why apprenticeships work at any age News

Viewpoint: Why apprenticeships work at any age

13 October 2022 by

There is value in apprenticeships for the over-50s, with opportunities in the hospitality sector for workers[...]

News

Viewpoint: Fundamental changes are needed for hospitality’s future

A grand plan is needed, from focusing on local suppliers to avoiding staff burnout and negotiating rent on sites, says Craig Goslin"

27 July 2022 by
Viewpoint: Strong domestic brands are revitalising UK stays News

Viewpoint: Strong domestic brands are revitalising UK stays

19 July 2022
by

Even though global travel restrictions have been lifted, the strength of the UK market still makes it a first choice for many, says Ben Harper

How can you define hospitality? The expression of love for a stranger Advice

How can you define hospitality? The expression of love for a stranger

21 April 2022
by

A moment of generosity at the Back to the Floor event clarified for Nicholas Dickinson why he holds his career in hospitality so dear

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