no-shows
Restaurant owner warns of 'heartbreaking' impact of rising no-shows
A restaurant owner hit by 20 no-shows in one night has warned of its impact on small businesses.
Hospitality venues continue to struggle with Covid cancellations
Hospitality businesses are continuing to struggle with large numbers of Covid-related cancellations, with some warning it could drive them out of business.
Majority of consumers in favour of deposits for restaurant bookings to discourage no-shows
No-shows costing hospitality £17.6b a year in lost sales
Restaurant cancellations halve in two weeks as consumer confidence climbs
Consumers are now more likely to honour their eating out reservations than they were when venues[...]
Personal booking confirmation calls key to tackling no-shows, research finds
Around 74% of consumers would be more likely to respond to a personal telephone message from[...]
Industry unites behind 'no more no-shows' plea
The industry has united in a call for 'no more no-shows', after customers failing to turn[...]
No-shows continue to blight hospitality's reopening as Paul Ainsworth says 'disappointed doesn't even cut it'
Paul and Emma Ainsworth have been left shocked and “disappointed” after 27 guests failed to keep[...]
‘It’s pretty devastating’: The Vineyard considers additional measures to stop no-shows
The Vineyard hotel in Stockcross, Berkshire, is among those considering the introduction of deposits for restaurant guests as late cancellations and no-shows continue to blight hospitality’s reopening weeks. "
Operators issue no-show pleas after hundreds of guests fail to turn up on first day of opening
Operators have issued pleas to guests after hundreds failed to show up for bookings on their first days of opening.
Liverpool restaurant Maray bans bookings of fewer than six to combat no-shows
Small plates restaurant Maray in Liverpool’s Bold Street has banned removed bookings for groups of fewer than six people after no-shows hit daily covers by 10-20%.
OpenTable launches campaign as a third of diners admit no-showing
Diners don't appreciate the value of hospitality, restaurateur claims
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