GDPR
Pub owner apologises after being accused of using Track and Trace details to text female customer
The owner of a Cardiff pub has apologised after he was accused of using a personal phone number given to fulfil Track and Trace requirements to tell a female customer she had a “super pretty face”.
ICO fines Marriott £18.4m over Starwood database hack
The Information Commissioner’s Office (ICO) has fined Marriott International £18.4m over a hack of its Starwood customer database, which saw the data of millions of guests compromised.
How to... meet contact tracing requirements
Wake-up call: Managing your customer data
Viewpoint: Hotels should be a haven when it comes to privacy
Up close and personal: Why WiFi might be the best way to direct marketing to your guests
A new cohort of tech start-ups are helping restaurants deliver the personalised experience customers are used[...]
Marriott hack: over five million passport numbers compromised
Viewpoint: I know where you stayed last summer
Viewpoint: How to truly reach your audience
Are you ready for GDPR?
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